You Can't Improve What You Never Measure
In 2021, my first 360 assessment showed me that the people I led saw my leadership differently than I did. Most organizations measure everything about the work and simply assume the leadership. Here’s what changed when we started measuring it, including the result we didn’t expect and chose not to bury.
Intent Doesn't Land. Impact Does.
Good intentions rarely land the way we think they do. This issue is about a gap I caused myself, not just one I've watched other leaders create, and why closing it takes real emotional intelligence.
Why I Brought In an Executive Coach
A city manager's question changed the direction of an entire career. It wasn't about command experience. It was about who was developing the leader everyone assumed already had it figured out.