You Can't Improve What You Never Measure
In 2021, my first 360 assessment showed me that the people I led saw my leadership differently than I did. Most organizations measure everything about the work and simply assume the leadership. Here’s what changed when we started measuring it, including the result we didn’t expect and chose not to bury.
Culture by Design: My Conversation on The CopDoc Podcast
I joined Dr. Steve Morreale on The CopDoc Podcast to talk about the difference between police administration and police leadership, why we keep promoting technical experts instead of people leaders, and what it took to build one shared culture out of officers from 26 different agencies. Culture by design, not by default.