You Can't Improve What You Never Measure
In 2021, my first 360 assessment showed me that the people I led saw my leadership differently than I did. Most organizations measure everything about the work and simply assume the leadership. Here’s what changed when we started measuring it, including the result we didn’t expect and chose not to bury.
Intent Doesn't Land. Impact Does.
Good intentions rarely land the way we think they do. This issue is about a gap I caused myself, not just one I've watched other leaders create, and why closing it takes real emotional intelligence.
What Would you do if you were in my shoes?
Why does a Chief of Police still lace up 'shiny shoes' every morning? A lesson in thinking one level up — and what it really takes to lead before you have the title.